CELSYS cannot confirm the serial numbers of copies of CLIP STUDIO PAINT that are bundled with Wacom tablets, as these numbers are issued on Wacom's website. Please contact Wacom.

◆Wacom Contact support

If you purchased the download version from this website (CLIP STUDIO.NET, operated by CELSYS), please check the following points.

If you paid by share-it! (DigitalRiver)

If you have your purchase information, you can confirm your serial number at the pages below.

◆My Account
◆User ID and password - How can I get my data?

You will also need your share-it! information if you used Paypal via share-it!.

If you paid by MyCommerce (DigitalRiver)

If you have your purchase information, you can confirm your serial number at the page below.

◆Order Lookup

You will also need your MyCommerce information if you used Paypal via MyCommerce.

If you paid by Paypal

Be sure to fill out the contact form with the email address you registered for Paypal when you purchased the software.

If you can no longer send or receive email from the address you used when you purchased the software, change your Paypal email address to an address you can currently use, then use that email address for your inquiry.

Contact Paypal if you are unsure about how to change your Paypal email address.

◆How do I change my email address?

This information will enable us to handle your inquiry smoothly.

For users who purchased from CLIP STUDIO.NET but can not log in to Share it/MyCommerce.

Payment information is not handled here.
Please contact DigitalRiver about matters concerning payment information.

◆Shopper Support

If the problem is not resolved, please contact us here.


Be sure to use the email address you registered for share-it! when you purchased the software.
Write the following information in the main text.

Last name:
First name:
Order ID:
Your registered email address: