[Windows] Operation delay occurs in an environment where the virus buster and security measures tool are installed

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ClipStudioFAQ

ClipStudioFAQ

After Windows10 may 2019 Update (version: 1903) released by MicroSoft on May 21, 2019, the following phenomena have been confirmed when using CLIP STUDIO PAINT in an environment in which a virus buster or security measures tool is installed .

phenomenon

· CLIP STUDIO PAINT of take a long time to start
-Delay in drawing and tool switching

Target software

・ Virus Buster Cloud 12
・ Security measures tool 12

Workaround

Please update your security software to the latest version and check if the problem is improved.

■ Trend Micro | Virus Buster Cloud Free Version Upgrade and Installation

https://esupport.trendmicro.com/support/vb/solution/ja-jp/1104887.aspx?cm_sp=Sup-_-vbc_home-_-1104887


■ NTT West | Security Tool for Windows

https://f-security.jp/v6/support/windowsindex.html

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